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Compass Account Privacy Notice

Who provides Compass

Thompson Leadership Professional Services, LLC provides College Career Pathways Compass. For account help or a privacy request, contact jeremy.jt.thompson96@gmail.com and name College Career Pathways Compass.

Your account and shared sign-in

TLPS Portal uses WorkOS for shared sign-in. If you arrive through an invitation, TLPS passes the invited email address to WorkOS to fill in the sign-in form. Compass receives your verified identity connection and email to create your Compass account. It keeps that connection and a record of the account notice you acknowledge. Compass does not receive your sign-in password or WorkOS access tokens. Creating an account does not give you access to every TLPS product or to another person's work.

What is saved

If you use the career tools, your account can hold your chosen major or field, institution, career pathways, ratings, notes, conversations and reports. Saved versions and report drafts may also be kept. Deleting something from the current view or signing out does not necessarily erase earlier saved versions. Cloudflare hosts Compass and this information for TLPS.

Eligibility and default settings

This invitation release is for people in the United States age 13 or older exploring colleges, majors and careers. Before sign-in, we ask for your age group and whether you live in the United States. We keep your answers and a record of this notice, not a birth date or address.

Saving and AI preferences start on for new Compass accounts. You can turn either off in Account Settings; turning saving off also turns AI off. Existing choices are not reset. A preference does not grant product access or send a provider request. AI receives relevant content only when you deliberately request an AI conversation or report, and only when AI is available to your account. Teenage AI use is subject to the checks and request limit described below.

When you choose AI

For an AI conversation or report, relevant career work is sent to Anthropic. This can include the conversation, major or field, institution, selected pathways, ratings and notes. A report uses the work you select for it. Information you type is not automatically stripped of names or other personal details. Leave out information you do not want those services to receive. AI can be wrong; check important details before acting.

Who can see your work

Your account keeps your career work separate from other users. Product access, administrative access and permission to view a shared report are separate. An account, a payment or helping someone use Compass does not by itself give another person access to their private work. This release does not automatically share your exploration or report with another participant.

How long we keep account data

We review inactive accounts manually. An empty account becomes eligible for review after 12 months without recorded use; an account with saved career work becomes eligible after 24 months. Before deleting an account for inactivity, we give you 30 days to download your work or choose Keep my account. Signing in to Compass, saving changes or choosing Keep my account records your use. Some read-only visits may not update that record, so use Keep my account when you want us to keep your work. Recorded use or choosing Keep my account cancels an existing inactivity warning. We pause this process for paid access that remains valid, or when an unresolved support, ownership or other hold needs review.

Your downloads and account requests

You can download an exploration or report. An account-data export also covers the saved work and acknowledgement history described in the export screen. You can correct local profile names and edit your career work. Changes to shared sign-in details and help recovering account access go through verified support. We verify control of the account before releasing or changing private information; a matching email alone does not transfer someone else's account.

Deleting a Compass account

A College-only deletion request applies to this Compass account and its saved work. It does not automatically close TLPS sign-in or delete another TLPS product account. The request explains its impact and offers an export before you confirm. Account access closes while deletion is processed. Completion distinguishes deletion from active Compass storage from any recovery copies or unfinished provider steps. An operator preserves a limited, content-free record so a later database recovery does not bring deleted work back. Deleting your Compass account also prevents automatic creation of a new Compass account with the same TLPS sign-in. Contact verified support to review your options; a new account or restoration is not guaranteed.

Recovery copies and other providers

Under the current Cloudflare service configuration, database recovery history can hold earlier copies for up to seven days. A recovery must reapply confirmed deletions before the service reopens. WorkOS and Anthropic manage their own records under their applicable terms. Removing active Compass data does not mean that every provider copy has already been erased. Downloads already saved by you or an authorized recipient cannot be recalled.

Shared TLPS sign-in

Closing shared TLPS sign-in is a separate request because it can affect other TLPS products. We explain the affected accounts and ask you to confirm that wider scope. A College-only deletion does not make that choice for you.

Limited records after closure

After primary account deletion, we keep a limited request record and notice history for 12 months. A separate minimal security record may need to remain longer to prevent deleted work or a closed identity from returning after database recovery. It does not contain your conversations or reports, and its continued need is reviewed. This does not recall copies already downloaded or establish that every provider copy has been erased.

Automated checks for teenage AI use

For users ages 13–17, Compass uses Anthropic to check the information sent with a request and the complete proposed answer before a new answer is saved. A check can stop an answer from being saved. These automated checks can miss harmful content or stop a helpful request. They are not a review by a person. Compass does not automatically send your conversations to a parent, school or support contact. Compass is for career exploration, not emergency support.

Daily AI requests for ages 13–17

For ages 13–17, you can make up to 30 new AI requests each day, subject to your remaining access allowance. Unsuccessful attempts count toward this daily limit. If no answer or report is saved, your activity allowance is restored once Compass confirms the outcome. Each conversation reply or whole report is one request; processing its sections does not use extra attempts. Viewing saved work does not use an attempt. The daily limit resets at midnight UTC.